Welcome..
The positive feedback received from our newsletter sent out earlier this year, convinced us at NIIT that we should continue with this format to update you with our latest news. It is my pleasure therefore to bring to you another edition in 2008 of the NIIT Technologies UK Newsletter.
With the global financial crisis and credit crunch, all our clients are looking at taking the tough decisions that will ensure the continuing success and competitiveness of their business. We are proud that NIIT features as a ‘win-win’ partner of choice with its competitive ‘offshore’ based services and value added ‘end-to-end’ solutions. It is great to note that NIIT is being increasingly invited to demonstrate the low cost economic reality that offshoring can bring to our client’s businesses, even in areas that we had previously assumed needed to be catered for locally. We ourselves are now using our own offshore facilities to maximise the potential of our sales and marketing strategy. You can read more about this in an article on Inside Sales elsewhere in this newsletter.
In this edition, we proudly announce our new 3 year contract with British Airways and our ‘world leading’ accreditations in the Black Book of Outsourcing. In another first, the UK team has successfully co-hosted events where senior analysts like Alan Rodger from the Butler Group, and Neil Saunders from Verdict shared the platform with leading brains from NIIT in providing insights and knowledge into the challenges faced with maintaining legacy systems in the Financial Services industry and implementing solid eRetail strategies for retailers.
I’m also happy to announce that as we celebrate our first anniversary with SITA, the relationship has grown and evolved as planned, with the two companies working towards a true global partnership; so far, we have been involved in providing services to nine countries! And the potential is immense as SITA works in more than 200 countries!!
Finally, in a climate where we have seen a number of companies disappear from the travel, airline and financial services industry, clients are keen to take on a more pro-active approach to outsourcing and are increasingly utilising the NIIT Knowledge portal. This has given confidence to both client and vendor in providing a safe and comprehensive exit strategy in the relationship and has effectively demonstrated our confidence in meeting and surpassing our client’s expectations. If you would like to hear more about NIIT’s Knowledge Portal, or indeed have any comments or contributions to the newsletter, please contact here.
As the next edition of the newsletter is to be released in 2009, it is only appropriate to wish all of our readers a Happy Diwali, a Merry Christmas and a prosperous New Year. I trust you will take some relaxation time out for the celebrations…. Until the next edition, best wishes.
Ravi Pandey
Sr. VP and Head of UK BU
Marketing Update
NIIT Technologies Limited has continued with its innovative sales and marketing programme to raise the awareness of our services and solutions to the focused industry sectors in the UK. We have embarked on a programme of sponsoring and co-hosting numerous events and roundtables.
Our PR programme has resulted in Ravi Pandey, UK BU Head appearing on the panel of the BBC’s Newsnight programme. Full Story....
Wine Them, Dine Them and Rhodes 24 Them!NIIT Technologies UK were proud to sponsor a Computer Business Review dining event on 4th September in conjunction with Datamonitor at the prestigious restaurant, Rhodes Twenty Four. Located on the 24th floor of the City of London’s tallest building; Tower 42, Rhodes Twenty Four is the latest offering from Britain’s top chef and Michelin Star winner, Gary Rhodes. Full Story....
High Wycombe Staff Raises Funds For Bihar Flood ReliefIn August 2008, it was reported that floods in three districts of the northern Indian state of Bihar affected over one million people. In response to the disaster, enthusiastic and self-motivated NIIT Technologies staff at the High Wycombe office took action. Full Story....
British Airways signs a multi-million pound deal with NIIT Technologies
The three-year deal enables the support and testing of business critical applications across various business areas of the global airline and is one of the largest ever deals to be signed by NIIT Technologies within the UK airline industry. The signing of this contract follows a twelve year relationship between the two companies.
NIIT Ranked No. 1 in the Black Book of Outsourcing
NIIT Technologies’ has been ranked number 1 in the Travel and Transport segment, and number 3 ranking for the Insurance Sector of the "Black Book of Outsourcing for 2008".
Practicing What We Preach!
As a leading global outsource provider, we have spent our lives enabling our customers to reap the benefits of offshore-based services. It is now official that at NIIT Technologies UK, we have finally ‘walked the talk’: - and now boast our own internal sales team. 
NIIT HiWEL receives ‘Digital Opportunity Award’ at WCIT 2008
Many organisations today take a strong stance on Corporate and Social Responsibility. So when we invited a large UK retail bank and SITA to visit NIIT’s pioneering project - nicknamed “Hole in the Wall” – a project designed to help underprivileged children become IT literate, the take-up was swift.
NIITSmartServe Sponsors Customer Strategy Executive Forum
In July 2008, a number of executives from high profile organisations including National Blood Service, Eurostar, Deloitte MCS, Homeserve, Specsavers, and Nortel came together to form a round table debate, sponsored by NIIT SmartServe.
The goal of the forum was to establish the way in which providers of outsourced services could positively contribute to managing key elements of the customer life cycle; from acquisition, through retention, to growing wallet share. 
Cheers! NIIT Sponsors Cocktail Reception at SITA Air Transport
Presence at the SITA Air Transport IT Summit meant much more than simply exhibiting this year for NIIT, as we extended our support of the event by sponsoring the Cocktail Reception held at the nearby ‘Chateau du Lac’ in Genval, Brussels. 
Being Smart at the Call Centre ExpoThe Call Centre Expo, held at the NEC Birmingham, is an annual 2-day event providing a platform for businesses in the call centre industry. With over 10,000 delegates attending each day, the event provides the ideal opportunity for NIIT SmartServe to promote and brand themselves amongst industry leaders.