It is with immense pride that we share with you NIIT Technologies’ Number 1 ranking in the Travel and Transport segment, and number 3 ranking for the Insurance Sector of the Black Book of Outsourcing for 2008.
NIIT’s single-minded focus on a few select industry segments has created the differentiation to compete effectively with the largest organisations in the industry. It is therefore no coincidence that NIIT Technologies scored high among global outsourcing suppliers of various service lines that were included in the survey this year.
In 2008, the Black Book: Travel Industry user survey investigated IT contracts held by 1200 of the top airlines, travel agencies, airports, hotel chains, cargo companies and other travel corporations globally. 18 Key Performance Indicators (KPIs) or criteria were employed, scored on each respective vendor by client type and ranked on a 1-10 scale per KPI.
Within the Travel Industry Vendor Ranking, NIIT Technologies were listed as Number 1 for Information Technology Outsourcing and Number 1 for Business Process Outsourcing.
In the insurance survey, 2885 respondents ranked suppliers providing over 725 individual BPO, ITO or bundled contractual arrangements. NIIT were listed as third in the ITO category and seventh in the BPO Outsourcing vendor rankings.
Our thanks go to all of our valued customers, who have enabled us to achieve this wonderful accreditation, and we look forward to continuing our commitment of working closely with you and truly understanding your needs. We will continue to build transparent relationships and ensure we remain your trusted partners. With NIIT Technologies, you continue to have a ‘Best and Big Enough’ organisation offering the best in IT solutions, a partner whom you can ‘Trust to find the way’.